Last updated: August 26, 2024
By accessing and using the maple-egret website and services, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.
maple-egret provides wilderness tour and expedition services in various locations across Canada. Our services include guided city tours, mountain hiking expeditions, wildlife photography tours, cultural heritage tours, and seasonal adventure packages.
Bookings are confirmed upon receipt of your reservation request and our written confirmation via email. Submission of a booking form does not guarantee availability. We will confirm or decline your reservation within 24 hours.
Payment details and schedules will be provided in your booking confirmation. Full payment is typically required prior to the expedition date. We accept major credit cards and electronic transfers.
Cancellations must be made in writing via email. Cancellation fees apply as follows:
We reserve the right to cancel or reschedule expeditions due to weather conditions, safety concerns, or insufficient bookings. In such cases, you will receive a full refund or the option to reschedule.
Participants must ensure they are in appropriate physical condition for their chosen expedition. It is your responsibility to disclose any medical conditions, allergies, or physical limitations that may affect your ability to participate safely.
Participants under 18 must be accompanied by a parent or legal guardian. Some expeditions may have specific age restrictions based on difficulty level.
Participants are expected to follow guide instructions, respect other participants, and adhere to Leave No Trace principles. We reserve the right to remove participants whose behavior endangers themselves or others, without refund.
Outdoor activities involve inherent risks including but not limited to injury, illness, equipment failure, weather conditions, and wildlife encounters. By participating, you acknowledge and assume these risks.
To the fullest extent permitted by law, maple-egret and its guides, employees, and partners shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our services, including but not limited to personal injury, property damage, or financial loss.
We strongly recommend that all participants obtain comprehensive travel and medical insurance. Our services do not include personal insurance coverage.
All content on this website, including text, images, logos, and graphics, is the property of maple-egret or its content suppliers and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without written permission.
Expeditions may include photography for promotional purposes. By participating, you consent to the use of photographs or video footage in which you appear for marketing and promotional materials. If you prefer not to be photographed, please inform your guide at the beginning of the expedition.
Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms of Use by reference.
We provide necessary safety and expedition equipment as specified in service descriptions. Participants are responsible for personal items, clothing, and optional equipment. We are not liable for loss, theft, or damage to personal belongings.
We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, pandemics, or other force majeure events.
These Terms of Use are governed by the laws of British Columbia, Canada. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of British Columbia.
If any provision of these Terms of Use is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to this page. Your continued use of our website and services after changes are posted constitutes acceptance of the modified terms.
If you have questions about these Terms of Use, please contact us at [email protected].